Buy 2, Get 2 Free (add 4 to basket)
Buy 2, Get 2 Free (add 4 to basket)
Buy 2, Get 2 Free (add 4 to basket)
Order Info
Shipping & Returns
Everything you need to know about how your order gets to you, and how to send it back if it's not right for you.
Shipping
We currently ship within the UK only. Standard shipping is £3.95, and free on orders over £50. Need it sooner? Express shipping is available for £4.95.
Dispatch time
Within 1 business day
From when your order is placed to when it leaves us.
Delivery time
Standard: 2–4 days · Express: 1–2 days
Business days, once your order has been dispatched.
Returns
We want you to love what you order. If something isn't right, you can return it within 30 days of delivery for a refund.
- Returns are for refunds only — we're not currently able to offer exchanges.
- Return shipping is paid by the customer.
- To start a return, email us and we'll guide you through the next steps.
Start a return by emailing hello@byorene.co.uk.
Damaged or faulty items
If your order arrives damaged or faulty, please get in touch at hello@byorene.co.uk and we'll sort it out for you.